We know community guidelines can be lengthy and dense. Usually, users don’t read community guidelines until they have an issue with their accounts. It can be frustrating to make mistakes or not fully understand why your account is being banned or removed. So, to prevent the headache, we are switching gears and deconstructing community guidelines in an approachable manner. We will be making a series of blog posts picking specific points and restrictions in the community guidelines and reminding creators of their importance. Our first order of business is talking about something that many creators tend to be worried about: Privacy and Safety with their accounts. Let’s explore our statement about privacy:

No violations of privacy. You may not post others’ confidential, non-consensual, and/or sensitive details or impersonate others. Further, you may not post or threaten to post intimate or sexually explicit media without the subject’s consent.

Clapper

Non-consensual content🤝

Pretty straightforward, right? Not your content, not your right to post it. Remember, consent is very important when we talk about media and videos. Make sure you create your own content and always ask people if it’s okay to re-post theirs. There are things in the public dominion that we can use, however, we kindly remind you to be safe rather than sorry.

Impersonation🥷🏻

Why would you want to be anyone but yourself? All along we have reminded everyone to be real about their views and their brand. Pretending to be another creator or another person is against the rules. If throughout our investigation you are proven to be taking over someone else’s account, measures will be taken. Like we said before, we want your original content and your real persona reflected in your account, nothing else.

Defamation🗣😮

“You may not create, post, store, or share any user content that is libelous, defamatory, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory…”

Clapper

If you have an issue with another creator, block them or do not follow them. Do not spread misinformation that might make others question their morality, character, or respectability in the community. If it’s not true, don’t say it. Libelous statements can have real repercussions, not only in-app but also in the legal world. If you are not sure of what you are saying or have any prove that validates your statement, try to always state it as an opinion, not as a fact.

Safety: Protect your account 🔐

We value your privacy and we want to keep your account protected against any harm. This is why if you have experienced any of the previously mentioned points this are the ways to deal with them.

Report, Report, Report

Don’t be afraid of letting us know. In other apps, your reports go to a pile or it receives automated responses. We have real human beings looking at your report to ensure the process is fair. If someone is doing any of the mentioned above, make sure you report it to Clapper. This are the steps you have to take to do so:

1. Visit the relevant user’s profile page and click the horizontal dots in the top right, and select “Report” 
2. Select a reason 
3. Provide a description with as much detail as possible and attach screenshots as evidence.

To protect your privacy we will not share your identity with the person you have reported. Be patient. We will investigate and make sure the truth is found and enforce the necessary measures to keep you and your account safe.

Choose Who You Want To Hear From

Aside from being able to block or unfollow problematic users, on our radio, you can reject, mute or remove speakers if you don’t want them to be there. We love when users defend themselves from impersonation, libelous statement, and violations of privacy, however, remember sometimes the best response is not giving in to the conflict. Report them to us, and we’ll handle it from them, do not give them the satisfaction of continuing the issue.

Let us know if you found this helpful! Stay safe and create amazing content.